Privacy Policy

Last Updated: 11/18/2025

This Privacy Policy explains how Salient Health Primary Care (“Salient Health PC,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use our website salienthealthpc.com (the “Site”) or any related services (the “Services”).

By accessing or using our Site or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Address
  • Insurance details
  • Medical information provided through patient forms or patient portals

b. Health Information (Protected Health Information – PHI)

This includes medical and health-related information collected in connection with care services. PHI is protected under HIPAA.

c. Technical and Usage Information

Automatically collected data such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited on the Site
  • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide healthcare services and patient support
  • Process appointments, forms, and communications
  • Improve our Site and Services
  • Respond to inquiries and requests
  • Maintain legal and regulatory compliance (including HIPAA)
  • Enhance patient experience and security

3. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your information, including:

  • Encryption where appropriate
  • Secure servers and networks
  • Limited access to authorized personnel only

Despite our efforts, no method of transmission or storage is completely secure.

4. Sharing Your Information

We may share your information in the following situations:

a. With Healthcare Providers

To coordinate care and treatment.

b. With Service Providers

Third-party vendors who assist with:

  • Scheduling systems
  • Website hosting
  • Patient portals
  • Billing and insurance processes

These parties are required to maintain confidentiality.

c. Legal Requirements

We may disclose information if required by law, such as:

  • Court orders
  • Public health reporting
  • Law enforcement requests

d. With Your Consent

We will obtain your permission before sharing information for purposes not described in this Policy.

5. HIPAA Compliance

As a healthcare provider, Salient Health PC complies with the Health Insurance Portability and Accountability Act (HIPAA). PHI is handled in accordance with HIPAA rules and is not used for marketing without your explicit authorization.

For more details, see our Notice of Privacy Practices (NPP).

6. Cookies and Tracking

We may use cookies or similar technologies to:

  • Improve website functionality
  • Analyze traffic
  • Enhance user experience

You may disable cookies in your browser settings, though this may affect site functionality.

7. Third‑Party Links

Our Site may contain links to third‑party websites. We do not control and are not responsible for their content or privacy practices.

8. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect information from children without parental consent.

9. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your personal information
  • Requesting corrections
  • Requesting deletion (where applicable)
  • Restricting or objecting to certain uses

HIPAA grants separate rights regarding PHI.

To exercise your rights, contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the Site constitutes acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact:

Salient Health Primary Care
403 Long Hollow Pike
Suite 201
Goodlettsville, Tn. 37072

General: 615-857-1852
Billing: 615-623-9384 ext. 9390

 

Thank you for trusting Salient Health Primary Care with your information.

Salient Health Primary Care